Meet the Troubador Team

Jeremy has over 35 years' of experience publishing, having worked for Elsevier, Wiley, CUP and many other companies. He founded Troubador in 1996, publishing book lists on various subjects, and launched the company's self-publishing imprint in 1999. Jeremy is a regular speaker on all aspects of author services and self-publishing at events as diverse as the Westminster Media Forum, The London Book Fair and the Self-Publishing Conference. Jeremy was elected as a Fellow of the Royal Society of Arts in 2019 in recognition of his work in independent publishing. In his spare time, he flies a light aeroplane, when the weather allows.

Jane has worked at Troubador for over 20 years. During this time, she has held a variety of roles within the company, including Marketing Manager, Director of Academic Publishing, and the Editor of The Self-Publishing Magazine before becoming the Operations Director in 2013 and taking responsibility for all the day-to-day company operations. Jane has been commissioned to write about publishing for a wide range of publications including the Handbook of Creative Writing (Edinburgh University Press), Snapshots IV (Kingston University Press) and most recently contributing the chapter about book production to the Writers’ & Artists' Guide to Self Publishing (Bloomsbury).

Alex is an experienced leader with a demonstrated history of working in SMEs. He is skilled in marketing strategy, new business acquisition, business process development and leadership. Alex works with the whole Troubador team to coordinate existing business development initiatives and programs, streamline our internal business processes and coordinate new business development initiatives to ensure that we work with as many authors as we can. Alex loves nothing more than finding deploying a new bit of technology that helps us streamline the way we work, and loves cooking, being outdoors and Leicester City FC.

Chloe studied English Literature at Cardiff University. After graduating, she worked at Osprey Publishing (part of Bloomsbury) in Oxford, where she performed a variety of roles in publishing administration and editorial. In 2017, she joined Pan Macmillan’s Editorial Management department, working on a variety of fiction and non-fiction. Authors she has worked with include Louis Theroux, Adam Kay, Elizabeth Macneal, The Secret Barrister, David Nott, Toby Wilkinson and Megan Hunter. Chloe has many years of experience working alongside authors and across departments to see books through to successful publication.

Lauren has worked at Troubador since 2011 after graduating with a degree in journalism. Originally trained as a copy editor, Lauren has held a variety of roles including Editorial Manager and Group Customer Services Manager giving her detailed knowledge of the publishing industry. As the Customer Services Manager, Lauren's team works directly with authors to ensure that they start their publishing journey in the best possible way as the people that authors will speak to first at Troubador.

Carolina is part of our customer services team and answers queries on all aspects of the publishing journey while establishing new relationships with prospective authors. Carolina graduated with a first-class degree in Creative Writing and Journalism and, soon after, started her publishing journey as an intern for Indie Books. In the past, she also managed an independent bookshop, curating varied stock alongside delivering excellent customer service to her local community. Carolina enjoys a gritty memoir and getting her hands stuck in clay in her spare time.

Emily is the first point of contact for prospective and existing Troubador authors. She answers queries on the phone throughout all stages of the publishing process, whether it be about stock, royalties, or guiding a query to the correct department. She has over 8 years of customer service experience in both retail and banking before joining Troubador and prides herself on her friendly and helpful attitude. In her free time, Emily loves watching films and making costumes.

Julia has over 20 years of experience working in accounts and payroll departments, working across many different sectors. Her role at Troubador sees her supporting all departments and the company directors, dealing with all aspects of the accounts, from raising invoices to allocating payments.

Chelsea heads the busy Production Department, which takes authors from final manuscript submission to printed book. With her vast book production experience, she ensures that production staff are supported, timescales and high production standards are met, and that customer service is delivered. Chelsea is an experienced cover designer and loves creating across a wide range of genres she works on, one of her favourite aspects of her role. Chelsea is also one of our trained Mental Health First Aiders, who work together to ensure that staff always have someone to talk to, arrange activities to promote the importance of wellbeing in the workplace and ensure that staff wellbeing is kept firmly on the agenda.

Fern coordinates and executes the majority of the typesetting work that we execute in-house for our author's books. She also regularly advises those who are producing printed books on all aspects of the production process, including typesetting, cover design and printing. Fern enjoys helping authors bring their hard work to life and loves seeing the beautiful books when they arrive from the printer.

Beth joined Troubador after gaining a degree in English Literature and a range of experience across copywriting, teaching and educational publishing. In her role as Production Controller, she enjoys guiding authors through the production process and helping them turn their manuscripts into beautiful books worthy of all the hard work that goes into writing them. She is also a trained typesetter, assisting the production team with typesets and amends across many different genres and styles.

Daniel joined Troubador in June 2023, and coordinates many of our authors through the production process, specifically for The Book Guild imprint. Using skills based on managing customer experience, Daniel helps guide authors from the final manuscript to the printed book. In his spare time, you'll often find Daniel playing his bass guitar as part of his band.

Holly studied English Literature at Swansea University, the place in which her love of literature was cultivated and, subsequently, where her desire to work in publishing was sparked. She has a vast knowledge of the book industry since interning for The 2021 Swansea University Dylan Thomas Prize, working as a Bookseller and at Parthian Books, an esteemed independent Welsh publisher. Holly joined Troubador in 2023 as a Production Controller and endeavours to provide her authors with the best publishing experience possible.

Chloe recently joined Troubador after gaining a Bachelor's honours in Graphic Design and illustration, and a Master's in Children’s Book Illustration. She enjoys creating a wide range of book cover designs and loves having a variety of different genres to work on, always so satisfied when she has brought a cover to life. When she’s not busy creating unique cover designs, you can find her open-water swimming, out hiking, or buried deep in a good thriller. 

Before joining the company in 2017, Jonathan worked for more than 30 years in many different areas of the book industry. Starting in book retailing, where he was a book buyer and bookshop manager for some of the largest London bookshops, he then moved over to publishing, where he has worked for big-name publishers such as Oxford University Press, Chrysalis Books, Anova Books and Phaidon. He has worked in the UK book trade, spent some time in International sales, and lived for a number of years overseas while continuing to work in publishing. Jonathan has extensive knowledge of all aspects of book publishing and retailing and enjoys nothing better than talking about all aspects of book sales and marketing.

Raisa has a degree in English Literature from De Montfort University and has a wealth of experience in sales and administration as well as being a qualified teacher. After taking some time off to raise her two young boys, she decided to pursue her lifelong dreams of working in the publishing industry. As Marketing Controller, she works tirelessly with authors to ensure that their books get the attention they deserve. She enjoys writing trade information sheets, crafting compelling blurbs and managing book metadata. When she's not busy chasing after her boys, you'll find her lost in a book (or a Kindle), always eager to discover the next great literary adventure.

Sophie works as part of the busy publicity team, drafting press releases and creating bespoke campaigns, as well as liaising with journalists daily to secure as much coverage as we can for our authors. Her love of the written word has also propelled her into her writing career, as she publishes romance books in the American market.

After gaining years of experience in customer service for finance and licensing, Meera joined the Troubador marketing team in 2021. She loves working with authors to bring their vision to life through book trailers and creating posters, postcards and all manner of promotional materials to get their creations out into the world. As a writer in her spare time herself, she enjoys crafting press releases and blurbs that capture the essence of a book across titles for the company.

Megan heads our Digital Department, which handles ebook and audiobook services. She has held various roles during her time at Troubador and throughout the years has enjoyed being able to develop and launch new services for our authors, such as our audiobook production and marketing, and advise authors at events like the London Book Fair and the Self-Publishing Conference. Megan is one of our Mental Health First Aiders, there for members of our staff to talk to, and to arrange activities to help promote the importance of wellbeing.

Andrea is our first point of contact for those publishing an ebook as well as a printed book, and she particularly enjoys working with authors to help make their ebooks as discoverable as possible. She enjoys working with authors to create an industry-standard ebook which is compatible with all retailers' systems. She brings particular knowledge of metadata to the Digital Department and a knowledge of how to ensure that a product has detailed, accurate metadata to maximise ebook sales. Andrea also works on audiobook production, helping to match an author with the perfect narrator for their title.

Stephanie coordinates our ebook and audiobook marketing services, as well as being a first port of call for authors looking to publish an ebook with Troubador. She has been a speaker on ebooks and ebook marketing at the Self-Publishing Conference, has advised authors on ebooks at the London Book Fair, and has a detailed knowledge of all aspects of the ebook and audiobook publishing process. She enjoys taking new authors through the ebook publishing and marketing process, and is very happy when an ebook receives great reviews! In her spare time, Stephanie is an avid reader and keen swimmer.

With her many years of experience at Troubador, Rosie heads both our in-house Editorial team where she is responsible for maintaining the high editorial standards that our authors expect, as well as being the Publishing Manager for our Sister company, The Book Guild, working directly with authors publishing through it. Being creative is one of Rosie's passions, along with working with our wonderful authors.

With a decade of publishing, project management and editorial experience, Hannah has helped to bring all kinds of books to life, including children’s picture books, adult fiction and non-fiction, coffee-table tomes, self-help guides and more. Having worked for Troubador several years ago, and then as editor for a variety of publishing companies, she took the opportunity to return in 2022, to undertake editorial work on manuscripts and typeset proofs, predominantly copy-edits and proofreads. Outside work, Hannah enjoys family time, walking and (predictably) reading… or as much as four children allow!

Issy joined whilst finishing her Masters in English Literary Studies, having achieved a first-class degree in English Literature and German. As well as her studies, Issy was Editor for Cake Magazine, a literary publication run by students in Lancaster University's English and Creative Writing Department, which annually publishes creative and critical pieces produced by both students and published writers. In her spare time, she plays netball and watches netball (basically anything netball related, she'll be there…) and enjoy reading, with a particular love of historical fiction.

Whilst studying English Literature at the University of Liverpool, Madeleine also worked as a Publishing Assistant at Liverpool University Press, where she learnt the fundamentals of the publishing process. Upon graduating, she then participated in a marketing and publicity internship at Transworld, an imprint of Penguin Random House. As an Editorial Assistant, Madeleine copyedits and proofreads all texts that come her way. In her spare time, you'll find her either in a coffee shop or workout class.