Adults with challenging behaviours can unsettle the professionals and services who are supposed to help. In
such services, the focus is often on fixing rather than understanding the person.
This manual sets out a new approach which places the person and their distress and reaction at the centre
of the investigation, to encourage understanding of the reasons (internal or external) for the reactions and to
work towards a workable resolution.
With plenty of resources to help question what, if any, intervention is needed, followed by a methodology to
really look at the person’s life, as well as examining topics such as autism, depression, happiness, well-being,
collective leadership and the psychology of respect, this book gives a more human approach when helping
anyone living with these behaviours.